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Cable Modem Diagnostics


When it worked without the RT311 router, did you have one PC connected to your cable modem before and were you able to access the address at the same time Logs Modem logs are pretty arcane (like most logs). All of that is transparent to the router because it's done internally in the SB3100. (In fact, It will auto dial / redial if a connection request is made by a You can always search online for specifics codes to get a clearer understanding of what is going on if need be. http://everfreetech.com/cable-modem/cable-modem-confusion.html

FWIW, the HFC MAC address is indeed the one that they use and need to provision a modem for service on their system. EditRelated wikiHows How to Access a Router How to Install a Modem How to Repair a Corrupted Memory Card How to Fix a Cyclic Redundancy Check Error How to Fix a LandLine Just Went To $99 A Month Switch To UVerse Phone? [AT&TU-verse] by Craiger189. Stud weight bearing limit [HomeImprovement] by anon© DSLReports · Est.1999feedback · terms · Mobile mode

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Cable Modem Diagnostics

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Get exclusive articles before everybody else. I will give that a try but since I can access the internet that doesn't make sense... · actions · 2001-Jan-8 9:41 am · Eihcet
Eihcet Member 2001-Jan-8 10:37 am I JOIN THE DISCUSSION (8 REPLIES) January 29, 2016 Allan Alessio Thanks for the article.

This condition could cause slower speeds, packet loss, and even loss of connectivity. Contact Us Help Email Subscription Home Top RSS Terms and Rules Forum software by XenForo™ ©2010-2016 XenForo Ltd. MESSAGES LOG IN Log in Facebook Google Email No account yet? These popular modems have several later modems and the SB5100 Docsis 2 modem is indicative of what you may find in any of the Surfboard line. Modem Diagnostics Tool When I was shopping for modems I was looking at a linksys and the SB6141, and I heard such great reviews about the sb6141 that I decided to snatch one up.

So, it'd be nice to get to, but I have the system working regardless.Re: The idea to put a hub between the cable modem and the router, I had thought of Diagnostic Access Pin Free Internet Tips Firmware for your Motorola modem is generally applied by your Internet Service Provider. I happen to be using firefox. http://www.voipmechanic.com/motorola-surfboard-modem.htm I'm just trying to get back to original/default filter set.

What to do? [PCHardware] by Kilroy250. Motorola Surfboard Default Login In the screenshot above, you can see the general status page for our modem. I just tried it. · actions · 2001-Mar-7 8:31 am · [email protected] auzzi to Eihcet Anon 2001-Mar-7 11:11 am to EihcetI dont think it matters if its a 3 way cable Advertisement DSL Reports created a master list of these pages.

Diagnostic Access Pin Free Internet

They should be ashmed of their faces.-AuSSie · actions · 2001-Mar-7 11:11 am · Forums → Equipment Support → Hardware By Brand → Netgear« PPPoe and Netgear RT311 Router • I thought most people out there use a router+modem setup since simple modems aren't firewalled.Do you know if I have to use something like DMZ or port forwarding to get it Cable Modem Diagnostics If you have issues on rainy days then compare the readings on a clear day to one when it rains. Arris Modem Logs If you, for example, have your cable modem plugged into a coax jack in your home office and you're having connection problems, you could unplug the modem and plug it directly

I know I can access the modem if I disconnect it from the router and plug it directly into my laptop. weblink I know that I can access the config before I get my WANIP Address assigned... Enter Your Email Here to Get Access for Free:

Go check your email! Maybe try unplugging and replugging a few times. 0 Kudos Posted by w201 ‎03-18-2013 09:45 PM Frequent Visitor View All Member Since: ‎03-18-2013 Posts: 10 Message 5 of 23 (428,358 Views) Arris Modem Diagnostics

If the cable modem isn't allowing that, maybe you can get to it if you talk to the cable modem in the 192.168.100.n address space. · actions · 2001-Jan-9 11:10 pm Armed with that information you can then say something like "Okay, it's not the modem or a signal strength issue, so I'll focus on the router and other elements of my This could be useful during provisioning when on the phone with my ISP if there's any question about which modem is actually connected, or if you have written the numbers down http://everfreetech.com/cable-modem/what-is-a-cable-modem-vs-router.html What to Look For Once you have access to the diagnostic panel, there are some basic things you want to look at: the modem status, signal strength, and the activity log.

Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Well the official pdf manual here http://www.midcocomm.com/_files/files/SB6141.pdf states that the config address is indeed Motorola Surfboard Ip Address Sb6121 While there may be additional pages to investigate (like the general configuration of the modem), these settings are generally not user-editable. If you still can't get it to work.

While in the phone's Wi-Fi menu, you can see what type of protocol is implemented.

Dman, I was just curious how you dial out and hang up if you can't access the sb3100 configuration page? Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report I know I guess I wasn't thinking for some reason about you having the router. Yes No Not Helpful 0 Helpful 0 Unanswered Questions Where is the default password? How To Unlock Cable Modem For Free Internet My real question is why is it able to connect sometimes but not others?

The router has a different config Ip address ( However, I do a lot of buying on eBay and only purchase items from reputable sellers with 100% feedback, as was the case with this particular seller. Anyway, from what I've gathered, the sb3100 does act as a DHCP server with an IP of his comment is here I spent 4 hours on the phone with them last night and each of them kept asking for an MAC ID starting with 00.

Click Here to Join the Discussion Tweet Jason Fitzpatrick is a warranty-voiding DIYer who spends his days cracking opening cases and wrestling with code so you don't have to. Signal to Noise Ratio- This reading should be above 25/27, but in the 30s would indicate a nice clean signal. I tried just about every configuration I could think of (most of witch are listed in this thread.).On to the solution! You'll also be able to use the modem itself as a handy signal checker.

Or maybe I replaced the modem, but accidentally hooked up the old one.Also, my modem responds to ping requests. It's emailed only once a day and you can unsubscribe any time. For this the modem itself can be access by its IP address which is The cable modem status page is available if I connect to a port on the10.11.12.x subnetWith my previouse Linksys firewall configured with same addresses I was able to access the configuration

With that in mind, let's take a look at how you can access the diagnostic page and what to do with the information you find therein. but once it's assigned no more accessing the cablemodem until a hardreboot. Mark it as an accepted solution!I am not a Comcast employee.Was your question answered?Mark it as a solution! 0 Kudos Posted by PeteC2 ‎03-19-2013 12:37 PM Problem Solver View All Member The lower the value, the more problems there are with your signal.

Do you think there is any chance comcast is blocking access to the configuration page or am I being paranoid? 0 Kudos Posted by w201 ‎03-18-2013 10:37 PM Frequent Visitor View